Privacy Policy & Disclaimer

Proactive Equities Pty Ltd ACN: 687 232 471 (“Proactive Equities”, “we”, “us”, or “our”) owns and operates the website https://proactiveequities.com.au/ (“Website”). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.

This Privacy Policy explains how we collect, use, store, disclose, and manage your personal information when you interact with us, use our Website, subscribe to our research services, or contact us.

“Personal information” refers to any information or opinion about an identified individual, or someone who is reasonably identifiable, regardless of whether the information is true or recorded in material form. This may include details such as your name, address, phone number, email, payment information, login credentials, communication preferences, or any other data that could reasonably be used to identify you. Information that does not identify you, and cannot reasonably be used to ascertain your identity, is not considered personal information.

The type of information we collect depends on your interaction with Proactive Equities. Commonly collected personal information includes:

You may choose not to provide certain information; however, this may limit our ability to provide some services.

We collect information in several ways, including when you:

• Sign up for a subscription or account
• Request a report, newsletter, or free trial
• Contact us via email, phone, online forms or social media
• Download content or attend webinars and online events
• Participate in surveys, promotions, competitions or in meetings
• Update your account details
• Respond to marketing or advertising campaigns
• Engage with our Website or marketing emails (cookies and analytic tools)

We may also collect information from third parties when permitted by law, including:

• Service providers assisting with marketing, payments, customer support
• List or data providers
• Recruiters or referees (for job applicants)
• Regulators or law enforcement agencies (where required)

We only collect information from third parties when it is unreasonable or impracticable to collect directly from you.

We collect and use your information for purposes including:

By using our services, you agree that we may collect, store, and use your personal information as outlined in this policy.

By providing your information or subscribing to our services, you consent to receiving:

• Emails
• SMS
• Phone calls
• Newsletters
• Promotional material

If you do not wish to receive marketing communications from us, please let us know. Our contact details are provided at the end of this policy.

Our Website uses cookies and similar technologies to analyse traffic, personalise your experience, improve performance, and measure the effectiveness of emails and advertising. Most browsers allow you to disable cookies, but doing so may limit your ability to access certain parts of the website.

Marketing emails may also include web beacons, which track whether an email is opened and which links are clicked. If you prefer not to receive web beacons, you will need to disable HTML images or choose to receive emails in plain text through your email software.

We may disclose your personal information to:

• External service providers (hosting, cloud storage, analytics, marketing)
• Payment processors
• Professional advisers (lawyers, accountants)
• Contractors assisting with business operations
• Regulators or law enforcement agencies (as required by law)

In the event of a business sale or merger, personal information may be transferred to the acquiring entity.

Some of our service providers may be located outside Australia, including (but not limited to) Malaysia and the United States. When transferring information overseas, we take reasonable steps to ensure compliance with the APPs or seek your consent where required.

We take reasonable steps to protect personal information from unauthorised access, misuse, interference, loss, or unauthorised disclosure. Our security measures include encrypted data transmission (SSL), password-protected systems, restricted access controls, secure third-party hosting, and routine security audits. We retain personal information only for as long as required by law or for the purposes for which it was collected. Once it is no longer needed, we securely destroy or de-identify the information.

If a data breach occurs that is likely to cause you serious harm, we will notify you as soon as practicable and also inform the Office of the Australian Information Commissioner (OAIC). We will provide details of the breach along with any recommended steps you should take.

Our Website may contain links to third-party websites. These are not controlled by Proactive Equities, and their privacy practices are not governed by this Policy. We are not responsible for the content or conduct of external sites.

You may request access to the personal information we hold about you, and we will respond within a reasonable timeframe, typically within 30 days. In some cases, a reasonable fee may apply for retrieving information. You may also ask us to correct any information that is inaccurate, incomplete, or outdated. If we refuse your request, we will provide written notice outlining the reasons. You may lodge a complaint if you disagree with our decision (see below).

You may contact us at any time if you have any questions or concerns about this Privacy Policy or the way your personal information has been handled. You may also lodge a privacy-related complaint using the contact details provided under the section titled “Contact details”.

Upon receiving your complaint, our team will first assess whether it can be resolved quickly or informally. If not, we will undertake a formal investigation. We may request additional information from you, including details of your concerns and the outcome you are seeking. We will then gather the relevant facts, review applicable documents, and speak with any individuals involved.

In most cases, we aim to investigate and respond within a reasonable timeframe, typically within 30 days of receiving your complaint. If the matter is complex or requires more time, we will let you know.

If you are not satisfied with our response, or if you believe we have breached the APPs or the Privacy Act, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. We encourage you to review the Privacy Policy regularly for updates and amendments. Continued use of our services constitutes acceptance of any updated terms.